Merely fourteen issues has actually ever become solved. This needs to be a large warning sign for your requirements, dear user, one OKCupid’s customer support isn’t their strong fit.
Its customer service can be so bad that many of the members‘ grievances and recommendations determine it „nonexistent.“ One OKCupid affiliate, Kyler off London, Ontario, writes for the Consumer Situations:
„Emails have been provided for her or him each week, there’s absolutely no reply. We basically got informed over the telephone that they do not actually check him or her. They explained over the phone, in a very singsong voice, one OKC does not have any cell phone assistance of any sort, so i questioned when the there is certainly any way to reach them, I happened to be told zero.“
To phrase it differently, if you sign up with OKCupid and something goes completely wrong, cannot predict any assistance from their customer service team.
six. OKCupid people report that the profiles try quickly removed.
A lot of OKCupid product reviews and you can complaints talk about players-newer and more effective and lots of enough time-date users, certain free and several investing-seeking log into its pages, in order to discovered what seems like a typical „our-site-is-currently-down“ message, because the discussed in this problem:
„While i attempt to log in to my membership, I have a message proclaiming that ‚we are having technical issues, delight try right back later on,‘ and that from what I’m sure regarding studying complaint community forums from the website, is the technique for stating ‚your account might have been removed.'“
No matter what repeatedly the fresh new member return, the profile is gone for good. Following, after they try to contact their „nonexistent“ customer support, frustration arises. The same customers states:
From the dozens of product reviews and you will grievances We comprehend, I might guess 80 percent of them reflected that it same circumstances, but not one of them hinted why. Of a lot former players imagine that is perhaps all part of a area by the InterActiveCorp, and this possesses one another OKCupid and you will Fits, to operate a vehicle more members to complement, and therefore will set you back significantly more. Nothing has been proven, however.
seven. OKCupid’s auto-revival ability clicks users regarding.
Every dating site keeps this issue. Whenever people score a made membership which have OKCupid, they are also, regarding fine print, signing up to keeps their subscription immediately restored towards the bottom of your registration several months and have now currency taken out of its bank account otherwise credit card.
Instance, for many who signed up for good about three-week membership having OKCupid, at the conclusion of that 3 months you might discover a charges in your family savings for another about three-day registration. As this is from the fine print, of a lot players overlook it and are astonished when the second detachment goes.
The way to prevent this is certainly to help you very first investigate conditions and terms before signing up. Once you click ’submit‘ or ’sign me up‘, you are contractually forced to adhere to the fine print, whether or not you understand datingmentor.org/pl/meet-an-inmate-recenzja/ her or him or otherwise not. Second, be mindful of their revival dates. Manage a reminder on your cellular phone. In the end, if you see the new time coming up while do not want so you’re able to replenish, go into the options and you can terminate your own A-Checklist plan. For those who hold back until the very last second, you may find one OKCupid’s system takes a long time to help you procedure the request and your registration is actually restored against your own desires.