When Sophos revealed they would be utilizing vendors rather than promoting it head so you’re able to us, our Sophos Account Manager available to function with this new switch having us.
So we was arranged having another Cloud Provider (CSP) not the same as Giacom. Initial we failed to notice since this CSP had decent on the internet ratings – but they turned out to be a nightmare! In the 1st six months we’d activities for example step 3 other nonresponsive Membership Managers, rates misquotes, borrowing from the bank cards not being honoured, licences not triggered, and more. Such as for example, one of our avoid-profiles is wishing more than 30 days because of their the latest Sophos licences, and in addition we was in fact going after for this each day – it absolutely was an absolute almighty faff!
As soon as i discover for the Giacom’s publication that they were along with Sophos vendors, i got back contact with Samantha to aid united states switch-over.
Samantha and you will Sophie was basically very helpful in getting all of us set up that have Sophos, plus the Sophos Expert group was basically fantastic which have getting all of us precise prices and you will answering all of our queries. Top honors times having Giacom are fantastic, within 24 hours we can trigger our Sophos licences – instead of all of our early in the day seller in which we are able to end up being prepared months.
Research study: Tinder Corporation suggests provisioning Sophos by way of Giacom
Along with Giacom’s records is actually simpler and much easier so you’re able to process. Our previous Sophos supplier got very long and https://hookupdates.net/tr/mature-dating-inceleme/ you will perplexing buy order variations, however, Giacom’s versions try easy and quick to fill in.
“Modifying the Sophos agreements off to Giacom features however stored united states some time worry! I don’t have to bother with waiting for any affairs in order to be solved and i also do not spend time chasing responses everyday eg I did within my earlier CSP.“
Giacom manage one tech products in no time. Emma Hadley about Money party and you can Tracey Seymour on the Sophos Specialist people currently manage our very own identity contracts, its rate and you will reliability might have been a beneficial help!
Altering our Sophos agreements out over Giacom keeps naturally spared us some time fret! It’s great with the knowledge that in 24 hours or less regarding completing a great PO the new Sophos team have a tendency to activate your order as opposed to topic. There isn’t to bother with waiting around for any activities so you can end up being solved and i also don’t spend time chasing solutions casual such as for example I did so within my earlier CSP.
Including Giacom enjoys united states state-of-the-art for the any one of our product upgrades otherwise alter. A current analogy occurs when Samantha aided us flow our Microsoft 365 licences over to Microsoft’s New Trade Feel (NCE) and you can wishing us toward NCE price alter.
Through Giacom we are able to promote our avoid-users last-minute indication ups in order to Sophos, given that there’s absolutely no waiting around. Along with, he has the option of possibly title otherwise month-to-month Sophos licences to match the company.
Getting Sophos and you can Microsoft 365 surely, this service membership is ideal for. The staff which You will find verbal so you’re able to will have brief responses. Samantha always registers the phone plus facilitate me that have items that are not part of her go out-to-time. I might a hundred% however highly recommend Giacom!
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Inside the 2020, Giacom, DWS and you can Partnership Roadway became area of the exact same group of companies, combining three channel leading options – telecoms, affect software features and cloud charging.